In September 2010, after 20 years of expertise in the sector, Livolsi Group moves its head office from Via Casella to Viale Certosa; the new headquarters, on a 2000-sqm large area, of which over 700 are dedicated to labs, is the clear indication of Livolsi high-quality service, for which the company is already well-known in the market: new solutions, faster repair services. The implementation of a domotic multi-function warehouse, a pneumatic transfer system from/to all operating areas and a well-organized logistic department, with direct access for couriers and other authorized vehicles, have allowed the company to improve its services in terms of faster timeframe for repair and monitoring of units’ availability.
With a workforce of over 50 employees, of which 35 are experienced technicians, Livolsi Group’s performance is ranked among the best ones in the sector with an average yearly management of over 150.000 products.
Livolsi service combines technical support, logistic solutions and call centre activity and its flexible structure can offer tailor-made services
according to Manufacturers’ specific needs. Livolsi Group, as leader in after-sales support, aims at strengthening its market share (a/v, cameras &
TVs, mobile phones, watches, musical instruments, professional products) and at adding other brands and products to its management.
Its new headquarters are the most visible signal of the growth and development capability of this leading company, more and more often referred to as technology hub for after-sales services and support in consumer and professional electronics.